IT Support Services


You’ve got a multitude of devices and data critical to your business but may not have the internal staff to handle your technology issues. Business BITS will provide the IT support to keep your business up and running. Already have an internal resource but just need some help navigating the ever-changing technology landscape? Need to make sure you are leveraging your existing technology to be as efficient as possible? We can help with that too.

Helpdesk / Support
  • Onsite or remote
  • Call, email, or submit a request in our online portal. From that same portal you can track each tickets progress from initial creation to completion.
Office 365
  • Looking to move to the cloud, or need assistance with your current Office 365 account? We can help with the setup, maintenance, and overall utilization to make sure you get the most value from your license.
  • The monthly billing for your licenses can be rolled into our monthly invoice eliminating an extra bill to keep track of.
Web Hosting
  • We can host your website as well as assist with the development of a new site or a change to an existing one.
  • Need help with Search Engine Optimization (SEO)? Our team will analyze your site, providing as well as implementing any recommendations or changes.
New User Setup
  • Create necessary user accounts
  • Set up profiles on new or existing hardware
Office Move / New Office Setup
  • Set up wired or wireless networks
  • Install wiring and data connections
Business Continuity / Disaster Recovery
  • Set up / review backup policies, disaster recovery or business continuity plans
  • Provide cloud storage for remote backups
Consulting Services
  • Review current processes and procedures to determine where technology might provide additional efficiency
  • Make recommendations on service providers, as well as assisting with their selection and implementation.
  • Support internal IT staff on projects outside their area of expertise